Seaside to garden.

Hi Friends!

I hope this finds you all well and enjoying some sunshine wherever you live.
Here in the UK late summer is upon us already (where has this year gone?) but today we are enjoying some lovely sunshine. It's a bit breezy and the days are getting cooler and shorter!

Here are a few more card club/class/group (call it what you will) cards for you to catch up on. I am very productive in class but sadly not so at home!

First up one to remind you of summer holidays....

and the inside....

Stamps from Hobbyart.

Visited any castles lately?...

and there are still plenty of these flying around my garden, (not castles..butterflies) though not as flamboyant and unusual as this one.....

and to save you standing on your head..the definition reads :- " A kind heart is the definition of true beauty "

Next up a peony easel card....

and lastly a tag card....

A bit of fussy cutting involved in that one! Pink and purple seemed to be the theme on the last two!

That's it for today..time to think about what to have for dinner!....isn't it a chore thinking what to eat?

Take care everyone and enjoy your weekend..nothing special planned here, might make it in to the craft room to craft!..but then if the sun is shining I must make the most of it!

Crafty hugs to all my lovely blogging buddies..thanks for stopping by.
Love Carole xx

'Thanks'

Hi friends
Thanks for reading my last post and again Thanks to those of you kind enough to leave a comment.
I don't do Facebook and persuing a complaint of any sort would cost more than the original purchase...so hope fully one day 'Jack' will get his just deserts...we have moved on! but will be reminded of his rudeness every time we use the parasol!...which at present is back in the garage because of all the wind and rain we have had. My guess that's it till 2020 now!...2020 eek!!

So back to what this blog is really about..crafting.

My cards are pretty plain and straight forward but reflect the title of this post. Made a while back with Crafters Companion dies (no I don't have shares in them..lol..but it sure feels like I do the amount I seem to spend on their products, though not as much of late since their move back to C&C )

So to each and everyone of you ...

for being a blogging buddy...

for stopping by today...and

  for leaving me love.

These were made with male recipients in mind (no not for all my toy boys!..as if I would need 3!)..but would look good in other colours and even with glitter card behind.

Well tomorrow signifies the end of yet another week. I can't believe where this year has gone and this past few months has been a roller coaster for me one way and another. Hopefully now I am back on the level and can get back to some creating again.

Till next time

I wish you all a wonderful weekend.

Take care.

Crafty hugs
Carole xx

Bad customer service!...please read

Hi Friends...sorry this post is not craft related but I have to get this out there..read on

Recently my husband had cause to complain to a company Glencrest Seatex Ltd (www.glencrestseatex.co.uk) about a new garden parasol we purchased last summer. It had faded in stripes after only 8 months of use..(was apparently UV 6 grade material and most are UV grade 4) and marked fade resistant on the box.

For 6 months of its life it was back in the box in the garage (winter). It is 14 months old now with only a guarantee of 12 months...and it cost £69 which wasn't cheap. 2.5metres in size with a wind up mechanism not a light product to handle either. While we would expect any parasol to fade after 3 to 4 years use..8 months does not seem acceptable.

Hubby sent an email to Customer Services of the company....he received a statuary it is out of guarantee reply.

He emailed them again expressing his disappointment in their products and asking some questions and this time the CEO of the company replied....a Jack Whiteley requesting photos of the parasol.

Hubby emailed copies of the photos he had submitted with his first e-mail..and waited.

After a week there was no reply so he chased Mr Whiteley up who argued that the parasol had been left out 24/7 and should be put away when not being used...which we had done in the winter.

Hubby replied again, once again expressing his disappointment and asking for answers to his questions.

AND HERE IS THE REPLY HE RECEIVED......

I feel sorry for people like you with nothing to do all day but complain. I already told you I have a big problem with one of my family but your more interested in your parasol.

What a waste of space you are!

Ok I am pleased you will not be buying any more products from us so you can buy another companies and complain to them. You have a nice day Mr. Dixon someone must love you.

So if you encounter a make in a garden centre anyway that has 'STURDI' written on the label as the make...BEWARE. This is the sort of company that you are dealing with.
I feel sorry for his employees if he speaks to customers that way!

His company is not a member of any of the trade bodies that would enable us to complain to them...more about his abusive email than the parasol!...and the costs of pursuing our complaint would be more costly than a new parasol. So sadly we have no recourse!

What sort of company has a CEO in charge that behaves like that? !!

I just had to share this with you all..particularly anyone in the UK who reads my blog.

Thanks for reading..all comments welcome.

Carole